My partner and me went through 4 agents before we found this wonderful woman. She always responded to our questions, email or phone, in a quick manner. Actually surprisingly quick. Once she was on our bandwagon, there was no stopping her. She did in 2 weeks what others couldn't do in almost a year. Once we gave her our "must haves", she had us looking at places almost everyday.... She made this fun where the others had made it a chore. THANK YOU ANA, LOVE OUR NEW PLACE...